Application Management

After the business case of substantial investment in SAP has been realized, the focus is on sustaining the operations. 

The trade-off now is between operational excellence and continuous improvements versus cost management. The expectations from SAP Application Management and Support (AMS) services are thus spreading beyond the normal “Cost Reduction” and increasingly focusing on “Value Centricity”. 

Arjula Technologies has been providing AMS services to customers across the globe for over 12 years. We offer a mature SAP AMS model where across the application lifecycle — right from transition to steady state — we deliver continuous business improvements, by leveraging innovative offerings, tools, methodologies and industry’s most SAP experienced resources.

Through our business value driven approach to AMS, we are able to deliver “Business Agility”, “Business Velocity” and “Business Visibility”, thus assuring continual delivery of measurable business value that typically far exceeds the investments made by the customers. 

AMS Service Offerings

  • Application Support and Maintenance
  • Application Development
  • Bundled Infrastructure and Application Support offerings
  • Managed Services
  • Instance Consolidation
  • 24x7 Service Desk
  • Technical Operations
  • Factory Shared Services
  • Application Portfolio Optimization

Value Proposition

  • End-to-end application lifecycle capabilities
  • Managed services delivery through our mature eGDM (Enterprise Global Delivery Methodology) framework
  • Risk free transition through our proven eGDM methodology
  • Bundled offerings covering applications, infrastructure and BPO services
  • Integrated service delivery framework provides leveraged cost reduction across applications and infrastructure support
  • Our IT framework aligns application and infrastructure to business processes to deliver higher business value
  • Business outcome driven contractual models
  • ITIL / ISO 20000 compliant processes and delivery approach
  • Proven toolset drive delivery efficiencies across an application lifecycle
  • Tools like Value Portal help drive additional value from SAP through innovative solutions
  • Deep industry knowledge and expertise with services tailored to specific industry requirements
  • Flexible and transparent engagement models
  • Distributed delivery and near shore capabilities
  • Multi-lingual service provision across geographies
  • Application Support and Maintenance Center of Excellence (CoE) to deliver best practices and continuous improvement
  • Industrialized delivery models to deliver higher efficiencies at lower cost
  • Co-investing with customers to remove financial barriers for the adoption of disruptive technologies

 

 

 

 

 

Center of Excellence

 

Partners

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